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Foundations

Stakeholder engagement

Stakeholder engagement is the structured process of identifying, communicating with, and involving the individuals and groups who have an interest in or are affected by a project. In planning it covers residents, businesses, agencies, advocacy groups, and elected officials, and aims to understand their interests and manage their influence throughout a project.

Stakeholders vs. the general public

Community engagement reaches the broad public; stakeholder engagement focuses on specific parties with a defined stake — an adjacent landowner, a transit agency, a neighborhood association, a utility. A complete engagement strategy usually does both: targeted work with key stakeholders and open participation for residents at large.

Mapping and prioritizing stakeholders

Practitioners often map stakeholders by influence and interest to decide how closely to involve each one. The goal is to surface concerns early — when they can still shape the design — rather than discovering an organized objection at a hearing.

FAQ

Stakeholder engagement: frequently asked questions

It is the process of identifying and involving the parties with an interest in a project — residents, businesses, agencies, and advocacy groups — to understand their concerns and shape the project accordingly.

Stakeholder engagement targets specific affected or interested parties, while community engagement involves the broader public. Most projects need both.

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