Privacy Policy

1. General Information

At Senf.app, protecting your privacy is very important to us. This page informs you about how we handle personal data when you use our website senf.app and other digital services. We aim to collect as little data as possible and to protect your privacy as effectively as we can.

2. Responsible Entity

The data controller for processing on this website is:

Senf.app
Fuhr, Morino, Wild von Hohenborn GbR
Follerstr. 93, 50676 Cologne, Germany
Phone: +49 160 99550210
Email: hello@senf.app

3. Collection and Processing of Personal Data

We process personal data only to the extent necessary to operate our website and respond to inquiries.

Types of personal data processed

  • Contact data (e.g., email address, message content) when you use our contact form

Apart from the optional statistics and marketing services described in Section 5 (used only with your consent), we do not actively collect additional personal data.

Categories of affected individuals

  • Visitors of our website
  • Individuals who contact us

4. Purposes of Processing and Legal Bases

  • Providing and operating our website (Art. 6(1)(f) GDPR – legitimate interest)
  • Responding to inquiries submitted via contact form (Art. 6(1)(b) GDPR – pre-contractual measures, and/or Art. 6(1)(f) GDPR)

5. Cookies, Analytics and Tracking

When you first visit our website, we ask for your consent to optional cookies via a cookie banner. You can accept all, reject all, or choose individual categories. You can change or withdraw your choice at any time with effect for the future via the “Cookie settings” link in the footer.

Strictly necessary cookies

These are required for the basic operation of the website, including storing your cookie preferences. They are always active and do not require consent (Art. 6(1)(f) GDPR – legitimate interest).

Statistics – Hotjar

With your consent, we use Hotjar, a web analytics and behaviour-insights service provided by Hotjar Ltd., Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta. Hotjar helps us understand how visitors interact with our website (for example clicks, scrolling, and aggregated usage patterns) so we can improve it. For this purpose Hotjar sets cookies and may process device and usage data.

Hotjar is loaded only after you have given your consent. The legal basis for this processing is your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time with effect for the future via the “Cookie settings” link in the footer. Further information is available in Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy/.

Statistics – Ploy

Our website is operated on the Ploy platform, which provides built-in, first-party website analytics. It records aggregated usage such as page views and navigation and stores two identifiers in your browser’s local storage (ploy_session, ploy_anon_id) to distinguish visits. This data is first-party, is not sold or shared, and is used only to measure and improve site performance.

You can manage statistics via the “Cookie settings” link in the footer. The legal basis is your consent where required (Art. 6(1)(a) GDPR) and otherwise our legitimate interest in measuring and improving our website (Art. 6(1)(f) GDPR).

Marketing – RB2B

With your consent, we use RB2B (reb2b), a B2B visitor-identification service that helps us recognise the company associated with a visit to our website so that our team can follow up with relevant information. For this purpose RB2B may process your IP address and usage data and match it against business databases.

RB2B is loaded only after you have given your consent. The legal basis is your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time with effect for the future via the “Cookie settings” link in the footer.

6. Data Security and Storage

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

All applicable data protection laws in Germany and the EU (GDPR) are observed.

Please note that data transmission over the internet may have security vulnerabilities.

7. Rights of Data Subjects

You have the following rights under the GDPR:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

8. Hosting and Contact Forms (Ploy)

Provider: Ploy, delivered via Cloudflare’s global infrastructure.

Our website is built and hosted using the Ploy platform and delivered via Cloudflare. The platform processes technical data required to deliver the website.

This may include:

  • IP address (processed in a minimized/anonymized form where possible)
  • Browser and device information
  • Access timestamps

Contact Form

When you submit a message via our contact form, the data you provide (e.g., email address and message) is processed to handle your request.

This data is transmitted and stored via the Ploy platform’s infrastructure and used solely for communication purposes.

Legal basis:

  • Art. 6(1)(b) GDPR (pre-contractual measures)
  • Art. 6(1)(f) GDPR (legitimate interest)

9. Changes to this Privacy Policy

We reserve the right to update this privacy policy to reflect legal or technical changes. The latest version is always available on our website.

Last updated: June 2026